I’m on my way to London on Grand Central’s West Riding service (the 1038 from Halifax to be precise). It’s the first time I’ve used this service in 2012 so I was pleasantly surprised to see how busy it was. Grand Central has been operating this route since May 2010 and initially, passenger numbers were slow to take off. This middle train was always the quietest and some days you’d only find around 20 -30 punters aboard. I’ve just walked through this one and done a head count. There are 107 souls in Standard and a dozen in First, so 119 in total. Not bad for a ‘quiet’ train.
Despite the trains being busier the friendliness of the crew hasn’t changed and they remain as cheerful and helpful as ever. Well done guys!